On August 10, 2020

Continually Improving – COVID 19 update

In response to the potential of a second wave of the coronavirus and the publishing of new guidance from the government we are in the process of updating our policies and risk assessments. We aim to publish these within the next few weeks. The most significant changes will be weekly testing of staff, monthly testing of residents and changes to current visiting arrangements. As the infection rate increases, especially over winter, the risk of residents and staff becoming infected also increases.

Enabling residents to see their families is very important for the overall wellbeing so we will be making the following changes to enable these visits to continue :
The office at the front of the home will be converted into a visiting room and this will prevent visitors coming into the home. This visiting room will have a perplex divide which will prevent the transfer of the virus to residents and between each visit the room will be sanitised. We fully appreciate that this may be difficult for some residents so tailored plans will need to be agreed for each resident. All visits will continue to be booked in advance.
We also will be introducing home forum meetings using zoom so that we can keep all families updated with what is happening in the home and equally give families the opportunity to express any concerns and ask questions.
This is a very difficult time for everyone and will be for the foreseeable future but we are confident that if we all continue to work together we will keep our ladies both physically and mentally well.

In the meantime please ensure that you book your visits with plenty of notice as the visiting slots quickly fill up. Please ensure face masks are worn at all times in the home and social distancing is respected.

Thank you all for your continued support and cooperation.